Privacy Notice
Version 1.0 – September 2026
Jones Arboriculture is an independent arboricultural consultancy operated by Anthony Jones as a sole trader.
This Privacy Notice explains how Jones Arboriculture collects, uses and protects personal information in connection with enquiries, quotations, arboricultural consultancy services and use of this website.
INFORMATION WE MAY COLLECT
Depending on the nature of an enquiry or instruction, information may include:
- name
- email address
- telephone number
- billing address
- site or property address
- correspondence and enquiry information
- photographs
- plans, surveys and planning documents
- information supplied by architects, agents, contractors, surveyors, lenders or other relevant parties
- quotations, invoices and payment records
- information recorded during site inspections
- arboricultural reports and professional records
- limited technical website information where applicable
Jones Arboriculture aims to collect only information reasonably necessary for the relevant purpose.
HOW INFORMATION IS USED
Personal information may be used to:
- respond to enquiries and prepare quotations
- arrange and undertake site inspections
- provide arboricultural consultancy services
- prepare reports and professional documents
- communicate with clients and relevant parties
- administer appointments, invoices and payments
- maintain appropriate professional and business records
- establish, exercise or defend legal claims
- meet applicable legal, regulatory, tax, insurance and professional obligations
- operate and protect business systems and the website
LAWFUL BASES
Depending on the circumstances, information may be processed under:
Contract – where processing is necessary to take steps at a person's request before entering into a contract or to perform an agreed service.
Legal obligation – where processing is necessary to meet applicable legal requirements.
Legitimate interests – where processing is reasonably necessary for operation and protection of Jones Arboriculture, maintaining professional records, administering the business or establishing or defending legal claims, provided those interests are not overridden by the rights and interests of the individual.
INFORMATION ABOUT OTHER PEOPLE
Arboricultural instructions may involve information concerning property owners, neighbours, agents, architects, contractors or other parties.
Clients should only provide personal information about another person where it is relevant and reasonably necessary for the instruction.
DIGITAL, CLOUD AND AI-ASSISTED SERVICES
Jones Arboriculture uses reputable digital and cloud-based services to support operation of the business. These may include email, document storage, administration and AI-assisted productivity tools.
Where appropriate, AI-assisted tools may support administration, organisation of information, drafting or reviewing working material and preparation of professional documents.
Jones Arboriculture aims to minimise the personal information processed through these services and use appropriate safeguards when handling personal information.
AI-assisted tools do not replace professional arboricultural judgement.
Arboricultural observations, assessments, recommendations and reports issued by Jones Arboriculture remain subject to professional review and responsibility.
Jones Arboriculture does not use automated decision-making to determine tree-management recommendations or make decisions producing legal or similarly significant effects concerning individuals.
SHARING INFORMATION
Where reasonably necessary, information may be shared with:
- IT, email, hosting, cloud-storage and business-software providers
- professional advisers and insurers
- accountants and relevant financial-service providers
- contractors or other arboricultural professionals where appropriate
- architects, agents, surveyors and other parties involved in an instruction where appropriate
- authorities, regulators, courts or law-enforcement bodies where required by law
Jones Arboriculture does not sell personal information.
Where service providers process information outside the United Kingdom, reasonable steps will be taken to use arrangements providing appropriate data-protection safeguards.
RETENTION
Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable professional, insurance, tax, legal and record-keeping requirements.
Retention periods are kept under review.
Information that is no longer reasonably required will be deleted, anonymised or securely disposed of where appropriate.
SECURITY
Reasonable technical and organisational measures are used to protect personal information against unauthorised access, alteration, disclosure, loss or destruction.
YOUR RIGHTS
Depending on the circumstances, individuals may have rights including:
- access to personal information
- correction of inaccurate information
- deletion in certain circumstances
- restriction of processing
- objection to certain processing
- data portability where applicable
- withdrawal of consent where processing is based on consent
Not every right applies in every circumstance.
Requests can be made using the contact details below.
Individuals may also raise concerns with the Information Commissioner's Office.
CONTACT
Jones Arboriculture
Anthony Jones, Sole Trader
JonesArboriculture@gmail.com
07983 554985
www.jonesarboriculture.co.uk